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WHF Policy conference: workforce wellbeing, patient access, service integration and improvement, and recovery from the pandemic

Westminster Health Forum policy conference

Priorities for general practice – workforce wellbeing, patient access, service integration and improvement, and recovery from the pandemic

Morning, Wednesday, 9th March 2022

with
Dr Michael Dixon, National Clinical Lead, Social Prescribing, NHS England; and Co-Chair, Social Prescribing Network and Chairman, College of Medicine

Professor James Kingsland, Primary Care Physician; Independent Healthcare Advisor; and Clinical Professor, School of Medicine, University of Central Lancashire

Dr Richard Vautrey, Chair, General Practitioners Committee, British Medical Association
and

Phil Booth, medConfidential; Felicity Cox, Bedfordshire, Luton and Milton Keynes Clinical Commissioning Group and Bedfordshire, Luton and Milton Keynes Integrated Care System; Dr Michelle Drage, Londonwide LMCs and Londonwide Enterprise; Christopher King, NHS Property Service; and Dr Andrew Tresidder, Somerset Clinical Commissioning Group and NHS Practitioner Health

Chaired by:

Lord Hunt of Kings Heath, Officer, All-Party Parliamentary Group on Digital Health

Note: fees apply for most delegates, but concessionary and complimentary places are available [subject to terms and conditions].

Please note the conference has been rescheduled and is now taking place on the morning of Wednesday, 9th March 2022.

This conference will examine policy and funding priorities for general practice in light of the ongoing disruption stemming from the pandemic.

Key stakeholders and delegates will also discuss wider current issues around GP wellbeing, patient access, and service integration.

Delegates will also assess progress made in delivering on the ambitions outlined in the NHS Long Term Plan – as well as the utilisation and impact of the Winter Access Fund, which aims to increase capacity within general practice for urgent same-day care, tackle areas of inefficiency, and build transparency and accountability.

Keynote sessions with: Dr Michael Dixon, National Clinical Lead, Social Prescribing, NHS England; and Co-Chair, Social Prescribing Network and Chairman, College of Medicine; Professor James Kingsland, Primary Care Physician; Independent Healthcare Advisor; and Clinical Professor, School of Medicine, University of Central Lancashire; and Dr Richard Vautrey, Chair, General Practitioners Committee, British Medical Association.

Overall, the agenda will bring out latest thinking on priorities and key issues moving forward, including:

  1. integration – implementing reforms within the Health and Care Bill and the role of primary care
  2. workforce – recruitment and retention, the role of locum and other support staff, mental health and wellbeing, and tackling burnout
  3. primary care networks – progress in development and their role in improving local health outcomes
  4. innovation and infrastructure – taking forward innovation from the pandemic and how the estate can support innovative working, tackle inefficiencies, and improve patient access going forward
  5. personalised care – opportunities and challenges, the role of community services, and ways to improve the delivery of patient-centred care

 

The agenda:

Draft subject to change

 

8.30 Registration
   
9.00 Chair’s opening remarks

Senior Parliamentarian

   
9.05 Priorities for general practice, and the impact of the pandemic

Professor James Kingsland, Primary Care Physician; Independent Healthcare Advisor; and Clinical Professor, School of Medicine, University of Central Lancashire

Questions and comments from the floor

   
9.30 Break
   
9.35 Supporting the general practice workforce in recovery from the pandemic – mental health and wellbeing, expanding capacity and tackling burnout, improving retention, and growing workforce numbers

Dr Andrew Tresidder, Clinical Lead for Resilience Hub, Somerset Clinical Commissioning Group; and South West Clinical Lead, NHS Practitioner Health

Senior representative, primary care

Senior representative, mental health

   
9.50 Questions and comments from the floor
   
10.10 The role of primary care networks through the pandemic and their potential going forward

Senior speaker to be confirmed

   
10.20 Delivering personalised care through the pandemic and priorities for multi-disciplinary working within the community

Dr Michael Dixon, National Clinical Lead, Social Prescribing, NHS England; and Co-Chair, Social Prescribing Network and Chairman, College of Medicine

   
10.30 Taking forward improvements to GP services and integration with primary care – infrastructure, collaboration, and accessibility for patients

 

Dr Michelle Drage, CEO, Londonwide LMCs and Londonwide Enterprise

 

Christopher King, Principal Strategic Asset Manager and Head of Open Space, NHS Property Service

 

Felicity Cox, Accountable Officer, Bedfordshire, Luton and Milton Keynes Clinical Commissioning Group; and Executive Lead, Bedfordshire, Luton and Milton Keynes Integrated Care System

   
11.00 Questions and comments from the floor
   
11.25 Chair’s closing remarks

Senior Parliamentarian

   
11.30 Break
   
11.40 Chair’s opening remarks

Lord Hunt of Kings Heath, Officer, All-Party Parliamentary Group on Digital Health

   
11.45 Innovation in general practice during the pandemic and the potential for improving patient access and workforce planning into the future

Phil Booth, Coordinator, medConfidential

Senior representative, digital health

Senior representative, GPs

Senior representative, patients

Questions and comments from the floor

12.30 Next steps for meeting GP contract targets, recovery from the pandemic, and delivering long-term ambitions for general practice

Dr Richard Vautrey, Chair, General Practitioners Committee, British Medical Association

Questions and comments from the floor

   
12.55 Chair’s and Westminster Health Forum closing remarks

Lord Hunt of Kings Heath, Officer, All-Party Parliamentary Group on Digital Health

Jessica Lear, Forum Lead, Westminster Health Forum

[Book Online]

Key areas for discussion:

COVID-19 recovery and the impact of the pandemic on general practice and patient access

  1. access – the impact of the pandemic on general practice and key services, priorities, and building capacity for urgent same day care
  2. face-to-face appointments – Standard operating procedure, delivery during the pandemic and lessons that can be taken forward, impact on the workforce, and safety precautions
  3. funding – utilisation of the Winter Access Fund and what more is required to address key challenges going forward

Multidisciplinary teams, primary care networks, and the Health and Care Bill

  1. integrated care systems – proposals in the Health and Care Bill for ICSs into all regions, and patient-centred localised and preventative care within ICSs
  2. multidisciplinary teams – enhancing multidisciplinary working and delivering improved outcomes for patients

Innovation and future improvements to patient access

  1. COVID-19 – how service delivery has adapted and what can be taken forward to improve general practice
  2. online consultations – ensuring they are as effective and secure as possible
  3. adoption – support for the workforce and more widely for the take-up and use of innovative methods, new systems, and general practice efficiency opportunities
  4. infrastructure – priorities for developments that can support innovative working going forward
  5. funding – including the impact of funding within the Winter Access Plan on addressing inefficiencies such as updating telephone systems

Use of data, public health improvement and the GP contract

  1. data collection and security – the potential for improvement through the General Practice Data for Planning and Research (GPDPR) service, including for safe data practices
  2. the GP contract – assessing the update to the agreement, published by NHS England and the BMA, and building on the existing five-year GP contract deal
  3. the NHS Long Term Plan – implications for general practice and the use of data in the Plan’s ambitions around supporting innovative practices
  4. accountability assessing plans for GP appointment data to be published from next year to tackle underperformance and what it means for patient access issues and building accountability


Workforce wellbeing and recovery, retention, and concerns around burnout in primary care

  1. capacity – examining progress in working towards ambitions for recruiting primary care workers, and priorities for supporting them and locating them in the areas with the greatest needs
  2. wellbeing – progress on Health and Social Care Committee recommendations for supporting the workforce, including an ICS wellbeing structure and better workforce planning, and further options
  3. retention – priorities for general practice, including possible measures for incentives, fair pay and reasonable hours
  4. support – the role of locums, pharmacists and other expert help in addressing workforce challenges and opportunities to build on the use of different types of clinicians to meet patient needs

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Relevant developments:

  1. General Practice Data for Planning and Research (GPDPR) service – intended to collect primary care data more efficiently and make it available for use in healthcare planning and medical research
  2. Standard operating procedure (SOP) for general practice in the context of coronavirus (COVID-19) – with guidance for GP practices on facilitating more face-to-face appointments
  3. Workforce burnout and resilience in the NHS and social care the Health and Social Care Committee recommending an ICS wellbeing structure and better workforce planning, with regular updates
  4. the Health and Care Bill – legislating for rolling out ICSs into every part of the country and proposals for more local care and increased preventative care within the ICSs
  5. Supporting General Practice in 2021/22 – NHSE/I and the BMA GPC England
    1. an ongoing five-year framework for GP contract reform to implement the NHS Long Term Plan
    2. update to the GP contract agreement 2020/21 to 2023/24 – updating the existing five-year GP contract deal, including aims for retention, patient access to GPs, and vaccination coverage
  6. the NHS Long Term Plan – with key commitments on recruitment of primary care professionals and support for increased appointments
  7. the 2021 to 2022 Better Care Fund policy framework – which aims to support the delivery of integrated and person-centred care within local communities
  8. Build Back Better: Our plan for health and social care – reaffirming the Government’s commitment to deliver 50m more GP appointments in England
  9. The Integrated Care Partnership (ICP) Document – focusing on the role of ICPs within integrated care systems and their establishment
  10. the Winter Access Plan – aimed at improved access to face-to-face appointments, and boosting capacity over the winter months
  11. article from the Secretary of State for Health and Social Care – in which he praised the work of GPs during the ongoing pandemic and addressed plans for increasing face-to-face appointments in the winter months and enabling community pharmacy services to provide greater support for GPs

Book Online Live Agenda

Chairs and speakers

Keynote contributions: Dr Michael Dixon, National Clinical Lead, Social Prescribing, NHS England; and Co-Chair, Social Prescribing Network and Chairman, College of Medicine; Professor James Kingsland, Primary Care Physician; Independent Healthcare Advisor; and Clinical Professor, School of Medicine, University of Central Lancashire; and Dr Richard Vautrey, Chair, General Practitioners Committee, British Medical Association.

Speakers also confirmed: Phil Booth, Coordinator, medConfidential; Felicity Cox, Accountable Officer, Bedfordshire, Luton and Milton Keynes Clinical Commissioning Group; and Executive Lead, Bedfordshire, Luton and Milton Keynes Integrated Care System; Dr Michelle Drage, CEO, Londonwide LMCs and Londonwide Enterprise; Christopher King, Principal Strategic Asset Manager and Head of Open Space, NHS Property Service; and Dr Andrew Tresidder, Clinical Lead for Resilience Hub, Somerset Clinical Commissioning Group; and South West Clinical Lead, NHS Practitioner Health.

Chaired by: Lord Hunt of Kings Heath, Officer, All-Party Parliamentary Group on Digital Health.

Additional senior participants are being approached, but if you or a colleague would like to be considered as a speaker at this seminar, please contact us at specifying the event and session where you would like to speak and we’ll get back to you as soon as possible. If you are offering to speak yourself please don’t fill in the booking form, as this will be taken as an order and you will be charged for a place subject to our T&Cs.

Attendees

Overall, we expect speakers and attendees to be a senior and informed group including Members of both Houses of Parliament, senior government officials in this area of public policy, together with regulators, pharmaceutical companies, representatives from the NHS, executive agencies including clinical staff, pharmacists, the independent and third sectors, patients groups, law firms, consultancies, and others affected by the issues discussed as well as academics and think tanks, and reporters from the national and specialist media.

Booking arrangements

This is a full-scale conference taking place online***

  1. full, four-hour programme including comfort breaks – you’ll also get a full recording and transcript to refer back to
  2. information-rich discussion involving key policymakers and stakeholders
  3. conference materials provided in advance, including speaker biographies
  4. speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates – we’ll provide full details)
  5. opportunities for live delegate questions and comments with all speakers
  6. a recording of the addresses, all slides cleared by speakers, and further materials are made available to all delegates afterwards as a permanent record of the proceedings
  7. delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  8. networking too – there will be opportunities for delegates to e-meet and interact – we’ll tell you how!
  9. video recordings – including slides – are also available to purchase

Full information and guidance on how to take part will be sent to delegates before the conference

To book places, please use the online booking form.

Once submitted, this will be taken as a confirmed booking and will be subject to terms and conditions below.

You can also pay in advance by credit card on 01344 864796. If advance credit card payment is not possible, please let me know and we may be able to make other arrangements.

Options and charges are as follows:

  1. Access to Priorities for general practice – workforce wellbeing, patient access, service integration and improvement, and recovery from the pandemic (plus a permanent record of proceedings) is £210 plus VAT per delegate
  2. Concessionary rate places for small charities, unfunded individuals and those in similar circumstances are £95 plus VAT. Please be sure to apply for this at the time of booking.

If you find the charge for places a barrier to attending:

  1. please let me know as concessionary and complimentary places are made available in certain circumstances
  2. typical eligibility: individual service users or carers not supported by or part of an organisation, full-time students, unemployed and fully retired people with no paid work, and small charities
  3. concessions are not offered to businesses, individuals funded by an organisation, or larger charities/not-for-profit companies.

Please note terms and conditions (including cancellation charges).

For more information, and any enquiries, please contact

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